Open Space Technology	Managing Irreconcilable Issues*	Synergy by Designsm*
The Discussion Method	The Workshop Method	Action Planning
Critical Path Method and P.E.R.T.	Eight-Step Planning Wheel	Consensus
Public Conversations Project	Team Spiritsm	Appreciative Inquiry

FEES. All fees for workshops can be negotiated depending on length, number of people and degree of customization desired.

* This topic available as a 27 Minutes MAX! Micro-Workshop™

27 Minutes MAX!

Micro-Workshops™

With these right-sized workshops your group¹ gets the essence of longer presentations in a package you can put to use at once. Plus, 27 Minutes MAX! Micro-Workshops™ easily fit into your regular meetings—so everyone learns together. Current topics include:

> Making the Most of Meetings

Better meeting performance has a multiplier effect on the achievement of the group. Impediments to performance include unclear goals, discouraging new ideas, misuse of power, and antagonism among group members. Every member holds a share of the responsibility for the success of the group, and therefore for the success of the group’s meetings. Finding the way to success entails maintaining a balance between assertion and listening, group success and group or member burnout, open-ended discussion and focused agreement leading to successful follow-through.
This 27 Minutes MAX Micro-Workshop™ will show you how the alternative to Robert’s Rules of Order is not chaos—it’s better communication and mutual assistance among members towards the collective achievement of the group.

---

> Managing Irreconcilable Issues

Irreconcilable issues stubbornly refuse permanent solutions, instead they require eternal attention. Common examples of these types of issues include the board—executive director relationship, organizational stability vs. organizational change, and decentralized vs. centralized approach to decision-making. This 27 Minutes MAX! Micro-Workshop™ will leave you with two powerful questions to use to determine when you have something which can be solve or is irreconcilable. You will also learn an easy-to-use tool for diagramming irreconcilable issues and managing them over time.

---

> Negotiation Basics

Many people confuse the terms “negotiations” and “mediations” with sound bites on the media involving international relations or dramatic interventions in labor-management contract talks. In reality, many groups, such as boards of directors and coalitions, produce agreements and plans after a process of mutual negotiations. Because these processes are not formally named and structured as “negotiations” does not deflect from the reality that agreements within a peer-based group or network cannot be imposed.
This 27 Minutes MAX! Micro-Workshop™ will present the model of negotiations developed by the Harvard Project on Negotiations with suggestions for how you can apply it successfully to improve your group’s discusses and agreements.

---

> Synergy by Design^sm (Burnout Prevention)

Ever witness this: a committed group of people meet and make exciting plans, then over the next several weeks or months, a few people take on the bulk of the work of follow-through on the plans while the rest do less and less? Synergy By Design^sm takes full account of the three elements most important to providing all involved with a overview of the complete work load. This 27 Minutes MAX! Micro-Workshop™ will pace you through a simple example from your own work and describe how you can apply it to everything your group hopes to accomplish.

JOHN PERKINS, Ph.D. is a Solution-Focused Consultant and partner in Keep the Change. He has a Ph.D. in Organizational Change from Union Institute. Safeco Insurance Company honored him with a Rudy Award in 1994 for his ability to “cut through the fog and get the job done.” His forthcoming book on board governance, Get off the Dime!, will be available in 2003. A partial list of clients includes:

Comments from Clients and Workshop Participants